Specialties: Strategic and Tactical growth for Membership Organizations, Business Management & Development
I’ve talked in multiple blogs about the different aspects of building a successful association: The 5 Keys to Association Success, Leveling Up Your Member Engagement, Tap Into the Power of Processes for Your Business and Association, among others. These articles share important tools and techniques that I’ve developed over decades of coaching associations—tools and techniques you can implement to see a difference in how effectively your association gains, engages, and retains the kind of active members it needs to thrive.
I’ve been crisscrossing the country recently, speaking to associations on leadership, member engagement and networking. What has struck me is how many people want to talk about how their business impacts their ability to do their association work, and vice versa.
What takes up most of your time during the day?
We naturally think about the little things, like being interrupted by calls and emails (yes, and social media!). Those do suck away a lot of time, but whether you’re running a business or managing an association, I believe the worst offenders are relatively unseen: the time we spend fixing mistakes, reinventing the wheel and missing opportunities.
Hamlet famously asked, “To be, or not to be: That is the question.” Since he’s contemplating life and death, it might seem a little much to co-opt his line in a blog about association membership, but membership is the lifeblood of an association. If you don’t have a strong membership, every other element of your association—your growth, your finances, your ability to achieve your mission, your relationships with legislators and the community—will be anemic.
How do you feel about networking? If you’re like a lot of people, some of the words that come to mind are: Icky. Fake. Awkward. Scary. Intimidating. Mystifying.
We’re told that networking is good for us, but deep down it makes some of us feel like we’re trying to make selling sound less salesy. Even if we like the idea of networking, many of us find it intimidating because we’re introverts, or we have no idea how to do it, or we see others who look so natural and we’re sure they have a talent we just don’t have.
Does your association have the kind of engaged members it needs?
Members who show up, volunteer, serve on committees and even move into leadership positions might seem like unicorns, but they aren’t. You can grow them from your current membership by taking seven very important steps.
I don’t believe in New Year’s resolutions.
Why? Because New Year’s is too late! Why spend weeks or a month planning what you’re going to do instead of getting right to it? Now is always a better time to start than later.
When I ask an association board member, leader, staffer or committee head How is your association doing? I get a lot of different answers. Some answers are about membership: the number of new members, renewals, meeting attendees. Some answers focus on how much success the association is having building relationships with legislators and impacting regulations. Other answers emphasize culture, finances, events, continuing education, committees and affiliates. The answers are broad because the work of associations is broad. That’s exciting! Think about how much impact you can have! It can also be intimidating: Think about how much there is to juggle, wrangle, organize and administer—with mostly volunteers.
As I write this, people are experiencing a lot of stress and fear about politics, the economy and the state of the world. But whenever it is that you’re reading this, you’ve probably been stressed and fearful about something pretty recently, and it’s taken a toll. We feel those emotions so strongly that they can be debilitating. We can find it impossible to move forward and make progress.
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